Cancellation Policy
Effective Date: September 19, 2026
Last Updated: September 19, 2026
Anchored Souls is committed to keeping its website activities, senior resources, games, stories, and Anchored Club email membership easy to use and accessible at no cost. This Cancellation Policy explains how to stop email communications, withdraw from free offerings, and handle cancellations involving any paid offering that Anchored Souls may introduce.
1. Free Anchored Club Membership
The Anchored Club is currently free. There is no monthly membership charge, long-term commitment, cancellation fee, or paid subscription to cancel.
If you no longer wish to receive Anchored Club emails, you may:
Select the Unsubscribe link at the bottom of an Anchored Souls email; or
Contact us through the Contact Us page and ask to be removed from the email list.
After you unsubscribe, please allow a reasonable amount of time for the request to be processed. You may still receive a response to an inquiry you submitted or an important administrative, security, or legal communication when necessary.
Unsubscribing from emails does not prevent you from visiting the Anchored Souls website or using its publicly available activities and resources.
2. Free Activities, Challenges, Surveys, and Programs
Participation in free Anchored Souls activities, games, challenges, surveys, and programs is voluntary. You may stop participating at any time without notifying us unless the activity’s instructions specifically request notice.
If you registered for a free event or limited-capacity activity and can no longer participate, we appreciate notice so the space may be offered to someone else.
3. Story, Memory, Photograph, or Other Submission Withdrawal
Submitting a story, memory, recipe, photograph, testimonial, comment, or other material does not create a paid membership or recurring obligation.
You may contact us to withdraw an unpublished submission or request that published content no longer be used in future Anchored Souls materials. We will make reasonable efforts to honor the request. However, we may not be able to remove content from materials already printed or distributed, archived copies, search-engine results, social-media shares, or copies saved or shared by others.
Additional terms concerning submitted content are included in the Anchored Souls Terms of Service and Privacy Policy.
4. Future Paid Products, Events, or Programs
Anchored Souls does not currently charge for its core website activities or Anchored Club membership. If we later offer a paid book, download, event, program, subscription, or other product or service, the price and any applicable cancellation, renewal, return, or refund terms will be disclosed before purchase.
Anchored Souls will not place you into a recurring paid subscription unless recurring billing is clearly disclosed and you affirmatively authorize it.
Offering-specific terms presented during registration or purchase will control. Unless otherwise stated:
A cancellation request is not complete until it is received and confirmed by Anchored Souls or the applicable payment or registration provider;
Canceling a recurring offering stops future renewal charges but does not automatically refund a charge already processed;
Digital products that have already been delivered or accessed may be nonrefundable;
Physical products may be subject to separate return, shipping, and refund conditions; and
Event or program fees may be nonrefundable after materials have been provided, expenses have been incurred, or the cancellation deadline has passed.
If no cancellation or refund terms were provided for a particular paid offering, please contact us promptly. Requests will be reviewed based on the circumstances, the nature of the offering, costs already incurred, and applicable law. Submitting a request does not guarantee a refund.
5. Sponsorships, Partnerships, Advertising, and Resource Listings
Sponsorships, partnerships, advertising placements, featured resource listings, sponsored content, and community collaborations may be governed by a proposal, invoice, order form, email confirmation, or separate written agreement.
The cancellation and refund provisions in that agreement will control. If no separate cancellation terms were provided, Anchored Souls will review the request in good faith, taking into account whether work has begun, content has been created or published, promotional benefits have been delivered, or nonrefundable expenses have been incurred.
Payments for sponsorship or promotional benefits already delivered are generally nonrefundable unless otherwise agreed in writing or required by law.
6. Third-Party Services and Purchases
Anchored Souls may link to outside organizations, resource providers, event platforms, retailers, sponsors, or other third-party services. If you register, subscribe, donate, or make a purchase directly through a third party, that third party’s cancellation and refund policy applies.
Anchored Souls cannot cancel or refund a transaction processed directly by another organization. You should contact that organization using the information included with your registration, receipt, or confirmation.
7. Changes or Cancellations by Anchored Souls
Anchored Souls may change, postpone, suspend, or cancel an activity, event, program, product, email series, or other offering because of low participation, safety concerns, technical problems, unavailable resources, circumstances beyond our control, or other operational needs.
If Anchored Souls cancels a paid offering before it is delivered, we will provide the remedy stated in the offering-specific terms. Depending on the circumstances, this may include a refund, credit, replacement, rescheduled date, or access to a comparable offering. We are not responsible for separate expenses you incur, such as travel, lodging, equipment, or third-party fees, unless expressly agreed in writing.
8. Contact Us
To unsubscribe, request a cancellation, ask about a charge, or inquire about a refund, please contact us through the Contact Us page at www.anchoredsouls.com/contact.
Please include your name, email address, the applicable offering or transaction, the date of purchase or registration if relevant, and a brief explanation of your request. Do not send full payment-card or bank-account numbers through the contact form or email.