ANCHORED HELP

Long-Term Care Help

Choosing long-term care can feel overwhelming. Start with what you need help figuring out.

Find trusted Mississippi resources for nursing homes, assisted living, resident rights, Medicaid and care at home.

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NOT SURE WHAT TYPE OF CARE YOU NEED?

Start With Mississippi Access to Care

Mississippi Access to Care helps older adults, people with disabilities, caregivers and families understand long-term services and supports.

They can help you explore services in the community, long-term care options and resources that may help someone remain at home.

Call 844-822-4622

Free information and help finding the right place to start.

UNDERSTANDING THE OPTIONS

Long-Term Care Doesn't Always Mean a Nursing Home

The right type of care depends on how much help a person needs with daily living, health care and safety.

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Help at Home

Some people can remain at home with services such as personal care, home health, meals, respite and other support.

Explore Help at Home →
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Assisted Living / Personal Care

These settings may provide housing, meals, supervision and assistance with daily activities for people who do not need full nursing-home-level care.

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Nursing Facility

Nursing facilities provide more extensive nursing and personal-care services for people who need a higher level of ongoing care.

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BEFORE CHOOSING A FACILITY

Could Services at Home Be an Option?

Mississippi Medicaid's Elderly and Disabled Waiver provides home and community-based services for eligible adults who would otherwise require nursing-facility-level care.

Depending on eligibility and an approved care plan, services can include:

✓ Personal care
✓ In-home respite
✓ Home-delivered meals
✓ Expanded home health visits
✓ Medication management
✓ Environmental safety services

FINDING A NURSING HOME

Compare Before You Choose

You don't have to choose a nursing home based only on location or a recommendation. Official tools can help you look at quality, staffing and inspection information.

Medicare Care Compare

Search Medicare-certified nursing homes by location and compare quality-of-care and staffing information.

Compare Nursing Homes →
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Mississippi Inspection Records

Mississippi provides inspection and complaint-investigation records for certified nursing facilities.

Search Facility Records →
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Mississippi Facility Directory

The Mississippi State Department of Health publishes information about licensed and certified health-care facilities.

View Health Facilities →

BEFORE YOU CHOOSE

Questions Worth Asking

1

What level of care does my loved one need?

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Does the facility accept Medicare, Medicaid or both?

3

What will we have to pay out of pocket?

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How many staff members are available during the day and overnight?

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How are falls, medications and emergencies handled?

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What activities and social opportunities are available?

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How does the facility handle complaints or concerns?

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What happens if the resident's care needs increase?

When possible, visit in person.

Look beyond the lobby. Notice how staff speak to residents, whether residents appear engaged, cleanliness, odors, noise levels and whether staff answer your questions clearly.

PAYING FOR LONG-TERM CARE

Who Pays for What?

Long-term care coverage can be confusing. These programs do not all pay for the same things.

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Medicare

Medicare may cover qualifying short-term skilled nursing facility care after certain hospital stays, but it generally does not pay for ongoing custodial long-term care.

Get Medicare Help →
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Mississippi Medicaid

Medicaid may help pay for nursing-facility care for people who meet financial, medical and other eligibility requirements.

Learn About Medicaid Eligibility →
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Home & Community-Based Care

Medicaid waiver programs may provide services at home for eligible people who would otherwise need institutional care.

View Mississippi Long-Term Care Programs →

Questions About Mississippi Medicaid?

☎️ 800-421-2408

RESIDENT RIGHTS

Is Something Wrong at a Nursing Home or Assisted Living Facility?

Mississippi's Long-Term Care Ombudsman Program advocates for residents living in long-term care facilities.

Ombudsman services are free and confidential.

✓ Resident rights
✓ Personal-care concerns
✓ Quality-of-life problems
✓ Environmental concerns
✓ Discharge or eviction issues
Call the Ombudsman: 888-844-0041

RESIDENTS HAVE RIGHTS

A Resident Has the Right To:

Be treated with dignity and respect.
Voice complaints without retaliation.
Decide who may visit.
Have private conversations.
Receive information about personal finances.
Appeal certain discharges or transfers.
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ASKED TO LEAVE A FACILITY?

Don't Ignore a Discharge Notice

When a facility initiates a discharge, residents have rights and may have the right to appeal.

Mississippi's Ombudsman program can explain the process, help address concerns and assist residents with an appeal.

Call 888-844-0041
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FACILITY COMPLAINT

Want to File an Official Complaint?

The Mississippi State Department of Health accepts complaints about nursing homes, personal care homes and other facilities it licenses.

Complaints can be submitted online or by telephone.

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Helping Someone You Love?

You can use these resources for a parent, spouse, relative or friend. If you're overwhelmed by the choices, start with Mississippi Access to Care.

Call 844-822-4622
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Choosing Care Is a Big Decision

Anchored Souls does not rank, recommend or endorse a specific nursing home, assisted living facility or long-term care provider.

We connect families with official resources that can help them compare options and make informed decisions.

Anchored Souls Resource Note: Information on this page is provided to help older adults and families locate public long-term care resources. Eligibility, facility availability, Medicaid coverage, services and costs can change. Contact the appropriate agency or facility for information about your individual situation.