ANCHORED HELP
Important Numbers
Keep the numbers you may need in one easy place.
Tap any phone number below to call directly from your phone.
DON'T KNOW WHO TO CALL?
Start With Mississippi 211
Mississippi 211 is a statewide information and referral service that can connect you with local help for food, housing, utilities, transportation, health care, caregiver resources and other community services.
Free and confidential. Available statewide.
Call 211JUMP TO A SECTION
AGING & MEDICARE
Senior Services & Health Coverage
Mississippi Access to Care
Help finding senior services, home and community-based programs, caregiver resources and aging services.
844-822-4622 A good starting point if you're not sure what service you need.Mississippi SHIP
Free, unbiased help understanding Medicare, coverage options, claims, appeals and insurance questions.
844-822-4622 Free and confidential Medicare counseling.Medicare
Questions about Medicare coverage, claims, benefits and your Medicare account.
800-633-4227 1-800-MEDICARESocial Security
Retirement benefits, SSI, Social Security cards, Medicare enrollment and benefit questions.
800-772-1213 Monday–Friday, 8:00 AM–7:00 PM local time.SAFETY & RIGHTS
Protection, Advocacy & Complaints
Vulnerable Person Abuse Hotline
Report suspected abuse, neglect or exploitation of a vulnerable adult living in a private-home setting.
844-437-6282 Mississippi Adult Protective Services.Long-Term Care Ombudsman
Free help with resident rights, care concerns, quality of life, discharge and other long-term-care issues.
888-844-0041 For nursing home and assisted-living residents and families.Health Facility Complaint Hotline
File a complaint involving a Mississippi nursing home, personal care home or other licensed health facility.
800-227-7308 Mississippi State Department of Health.Consumer Protection
Help with scams, fraud and consumer complaints.
800-281-4418 Mississippi Attorney General's Office.BENEFITS & HEALTH
Insurance, Medicaid & Everyday Help
Mississippi Medicaid
Medicaid eligibility, applications, coverage and program questions.
800-421-2408 Mississippi Division of Medicaid.Medicaid Member Support
Help with Medicaid ID cards, benefits, claims, prescriptions and provider questions.
800-884-3222 Have your Medicaid ID available if possible.Mississippi 211
Food, housing, utility assistance, transportation, health services and local community resources.
Dial 211 Statewide information and referral.Division of Aging & Adult Services
State aging programs and information for older Mississippians and adults with disabilities.
601-359-4915 Mississippi Department of Human Services.WHEN HELP CAN'T WAIT
Urgent Support Numbers
These numbers serve different purposes. Choose the one that best matches the situation.
Immediate Emergency
For a life-threatening medical emergency, fire, crime in progress or immediate danger.
Call 911988 Suicide & Crisis Lifeline
24/7 support for emotional distress, mental health or substance-use crisis, or concern about someone you love.
Call or Text 988Community Help
For non-emergency assistance finding food, housing, utility help and other community services.
Call 211WHICH NUMBER SHOULD I CALL?
An Easy Way to Remember
“I need help finding a community service.”
“I need help finding senior services or understanding Medicare.”
“I or someone I care about needs emotional or crisis support.”
“Someone is in immediate danger or having a life-threatening emergency.”
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Anchored Souls Resource Note: Anchored Souls provides easy access to public contact information. Phone numbers and agency services may change. For immediate life-threatening emergencies, contact 911.